Have you ever stood at the
counter of a fast-food restaurant unsure of what to order? Well, that could
become a thing of the past – artificial intelligence is
cooking up something especially for you.
Many
restaurants have already deployed automation, artificial intelligence, and
machine learning, using innovations such as chatbots to guide customers
through menus and help them order. But the next wave of food service automation
is going even further. Here’s how.
Pay with your face
KFC is using facial recognition and AI in China. A large
interactive screen greets customers with an image of themselves, taken from
in-built cameras. After guiding them through the order process, and
entertaining them along the way, the AI has learned two
things: what they look
like and what they like to eat. It lets people pay using facial recognition
too, and the next time they visit it will not only recognize them, but it will also remind them of their last order.
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